FAQ's
Q. What is HealthSpark?
A. HealthSpark is a personalized care workplace wellness platform that integrates biometric tracking, mental health support, chronic condition management and genomic testing into a single mobile and web-based solution that uses personal healthcare staff to monitor your health in real time. It helps you manage chronic conditions, mental health, fitness, and nutrition—all personalized to your needs.
Q. Who is HealthSpark designed for?
A. HealthSpark is designed for employers, insurers, brokers, and employees seeking scalable, personalized, and data-driven health and wellness support.
Q. What is the 360 Health Dashboard?
A. The dashboard visualizes real-time biometric, behavioral, and genomic data to help users and care teams monitor health trends and outcomes across physical, emotional, and behavioral domains.
Q. What is PGx and CGx testing?
A. PGx (pharmacogenetic) and CGx (carcinogenomic) testing analyze genetic data to personalize medication and treatment plans, reducing adverse reactions and improving efficacy.
Q. Is HealthSpark billed through insurance?
A. No. HealthSpark operates on a flat-fee model with no insurance billing, making it cost-effective and easy to implement.
Q. What makes HealthSpark different from other wellness apps?
A. Unlike traditional apps, HealthSpark combines diagnostics, genomic personalization, real-time tracking, and care coordination—all in one platform. Your insurance plan will not be billed, effectively reducing healthcare costs and out-of-pocket expenses.
Q. Is HealthSpark available for underserved populations?
A. Yes. With 4G/5G connectivity and virtual support tools, HealthSpark is designed to serve remote workers and underserved populations effectively.
Q. Do I need special devices to use HealthSpark?
A. Yes, but we provide your needed device such as glucometer, spirometer, etc. You can also connect your wearable devices like smartwatches, etc. These help track your health metrics, but the app also works with manual data entry.
Q. Is my personal health data safe?
A. Absolutely. HealthSpark uses HIPAA-compliant cloud storage, encryption, and strict access controls to protect your data. Medical information is anonymized and securely stored.
Q. Will my employer see my health data?
A. No. Your personal health data is private. Employers only receive aggregated, de-identified data to help improve workplace wellness programs.
Q. Can I use HealthSpark if I work remotely?
A. Yes. HealthSpark is designed for remote and mobile use, with 4G/5G connectivity and virtual support tools that make it accessible anywhere.
Q. What kind of health conditions can HealthSpark help me manage?
A. It supports conditions like diabetes, hypertension, obesity, respiratory and mental health disorders. It also helps with medication adherence, preventative care, and lifestyle improvements.
Q. How do I get started with HealthSpark?
A. You will receive onboarding instructions from your employer or HR team. Once you download the app, you can connect your devices, set goals, and begin tracking your health.